Talk:Customer relationship management

	; Archives (Index) ;
	2012; 2013; 2014; 2015; 2016; 2017; 2018; 2019; 2020; 2021; Critique of the marketing concept;
	This page is archived by ClueBot III.

This is the talk page for discussing improvements to the Customer relationship management article.
This is not a forum for general discussion of the article's subject.

Put new text under old text. Click here to start a new topic.
New to Wikipedia? Welcome! Learn to edit; get help.

Article policies

Find sources: Google (books · news · scholar · free images · WP refs) · FENS · JSTOR · TWL

Business High‑importance

	Business portal This article is within the scope of WikiProject Business, a collaborative effort to improve the coverage of business articles on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.BusinessWikipedia:WikiProject BusinessTemplate:WikiProject BusinessWikiProject Business articles
High	This article has been rated as High-importance on the project's importance scale.

Software: Computing Mid‑importance

	This article is within the scope of WikiProject Software, a collaborative effort to improve the coverage of software on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.SoftwareWikipedia:WikiProject SoftwareTemplate:WikiProject Softwaresoftware articles
Mid	This article has been rated as Mid-importance on the project's importance scale.
	This article is supported by WikiProject Computing (assessed as Low-importance).

Marketing & Advertising High‑importance

	This article is within the scope of WikiProject Marketing & Advertising, a collaborative effort to improve the coverage of Marketing on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.Marketing & AdvertisingWikipedia:WikiProject Marketing & AdvertisingTemplate:WikiProject Marketing & AdvertisingMarketing & Advertising articles
High	This article has been rated as High-importance on the importance scale.

Individuals with a conflict of interest, particularly those representing the subject of the article, are strongly advised not to directly edit the article. See Wikipedia:Conflict of interest. You may request corrections or suggest content here on the Talk page for independent editors to review, or contact us if the issue is urgent.

This article was the subject of an educational assignment. Further details were available on the "Education Program:Mount Saint Vincent University/LIBR 2100: Introduction to Research in the Information Age (Summer 2015)" page, which is now unavailable on the wiki.

Text has been copied to or from this article; see the list below. The source pages now serve to provide attribution for the content in the destination pages and must not be deleted as long as the copies exist. For attribution and to access older versions of the copied text, please see the history links below.

Copied Customer data platform (history) → Customer relationship management
Copied Customer experience management (history) → Customer relationship management
Copied Critique of the marketing concept (history) → Customer relationship management

Wiki Education Foundation-supported course assignment

This article is or was the subject of a Wiki Education Foundation-supported course assignment. Further details are available on the course page. Student editor(s): ThanosOfKnowledge. Peer reviewers: ThanosOfKnowledge.

Above undated message substituted from Template:Dashboard.wikiedu.org assignment by PrimeBOT (talk) 18:52, 16 January 2022 (UTC)[reply]

personal CRMs

Personal CRMs are a thing but I don't see them mentioned on this page. Either they belong here or there should be a link to whatever their actual wikipedia link is. Thanks! 172.58.38.226 (talk) 22:21, 11 March 2023 (UTC)[reply]

Apologies for piggybacking, but I've never been sure how to start a new section on a talk page. And I no longer edit Wikipedia directly since being told my help was unwelcome.

Anyhow -- the Siebel "facts" are not entirely true. What is said in the Siebel Systems article is closer to reality, but Siebel's products were noteworthy for being mobile from the getgo (on laptop computers, obviously).

That said, there are errors in the Siebel Systems article too. For example, it implies that company was Tom Siebel's first startup, while the Tom Siebel bio article correctly says it was his second one. — Preceding unsigned comment added by 72.93.238.153 (talk) 20:51, 24 May 2023 (UTC)[reply]

Needs examples...

"CRM" needs examples "in flesh". The current article focuses on claiming "[CRM] automates this, as well as automates that".

Yet I am to find an answer whether a CRM can be used to query a) current inventory, b) current inventory MINUS items promised, reserved for current queue of clients who are about to pay. 81.89.66.133 (talk) 18:16, 23 August 2023 (UTC)[reply]

Wiki Education assignment: Honors SPC 1017 Fall 2023

This article was the subject of a Wiki Education Foundation-supported course assignment, between 28 August 2023 and 14 December 2023. Further details are available on the course page. Student editor(s): Nachelie (article contribs).

— Assignment last updated by Tomeijam (talk) 20:52, 15 November 2023 (UTC)[reply]